OUR TEAM

The People Behind Your Search Visibility

60+ combined years of search marketing experience, focused on one thing: helping Jacksonville businesses get found online.

Recognized by Industry Leaders

Jacksonville SEO Company Awards - Clutch, Forbes Agency Council, Top 10 SEO Agency

We're a team of search strategists, technical specialists, content experts, and data analysts who chose Jacksonville because we believe the largest city in the contiguous United States deserves world-class digital marketing. Every member of our team brings deep expertise in their discipline and a genuine understanding of Northeast Florida's business landscape.

Founded by Practitioners, Not Salespeople

Every Discipline Covered In-House

No outsourcing, no white-labeling. Every member of our team works from our Downtown Jacksonville office.

Marcus Thompson, Technical SEO Lead

Marcus Thompson

Technical SEO Lead

Google Cloud Certified Screaming Frog Certified

A former full-stack developer turned SEO specialist, Marcus bridges the gap between engineering and search optimization. He spent six years at a SaaS company in Tampa building web applications before realizing that the most impactful thing he could do was make existing websites technically excellent. His background in software development gives him a unique ability to speak directly with client dev teams, implement complex schema markup, resolve Core Web Vitals issues, and architect site structures that both users and crawlers love.

Expertise

  • Technical audits and crawl optimization
  • Core Web Vitals and page speed
  • Structured data and schema implementation
  • JavaScript SEO and rendering
Rachel Nguyen, Local Search Strategist

Rachel Nguyen

Local Search Strategist

BrightLocal Certified Yext Certified

Rachel is our on-the-ground Jacksonville expert. Born and raised in the Mandarin area, she understands Jacksonville's neighborhoods at a level that no out-of-market agency can match. She manages Google Business Profile optimization, local citation building, review strategy, and neighborhood-level keyword research for all clients. Her intimate knowledge of Jacksonville's geography, from the differences between Baymeadows and Deerwood to understanding why Ponte Vedra search behavior differs from Neptune Beach, gives our strategies an unmatched local edge.

Expertise

  • Google Business Profile optimization
  • Local citation management and NAP consistency
  • Review generation and reputation strategy
  • Neighborhood-level keyword research
James Whitfield, Content Strategy Director

James Whitfield

Content Strategy Director

Content Marketing Institute Certified Clearscope Certified

James spent eight years as an editor and journalist, including four years at the Florida Times-Union covering Jacksonville's business community. That editorial background means he doesn't write "SEO content"; he writes authoritative, well-researched articles that happen to rank. He leads our content strategy team, managing editorial calendars, topic clustering, content gap analysis, and the creation of long-form assets that establish our clients as experts in their fields. His connections across Jacksonville's media landscape also open doors for digital PR placements that no amount of cold outreach can replicate.

Expertise

  • Content strategy and editorial planning
  • Topic clustering and content gap analysis
  • Digital PR and earned media placements
  • E-E-A-T content optimization
Olivia Grant, Web Development Lead

Olivia Grant

Web Development Lead

AWS Certified Developer Google UX Design Certificate

Olivia is the architect behind our web design and development practice. With a background in UX design from the University of Florida and seven years of front-end development experience, she builds websites that convert. She specializes in React and Next.js applications, performance optimization, and accessibility compliance. Every site she builds starts with conversion goals, not just aesthetics, ensuring that Jacksonville businesses get websites that look premium and generate measurable leads. She also manages our site speed optimization service, consistently achieving 90+ Lighthouse scores for clients.

Expertise

  • React and Next.js web development
  • Conversion rate optimization (CRO)
  • WCAG 2.1 accessibility compliance
  • Performance optimization and Core Web Vitals
Chris Delgado, Analytics & Reporting Manager

Chris Delgado

Analytics & Reporting Manager

Google Analytics 4 Certified Google Tag Manager Certified

Chris is our data expert. Before joining us, he spent five years as a data analyst at a financial services firm in Jacksonville's Southbank district, where he developed a passion for turning raw numbers into actionable business decisions. He builds custom analytics dashboards, manages our reporting infrastructure, and ensures every client has clear visibility into their SEO performance. His financial services background means he thinks in ROI, not vanity metrics, and every report he produces connects search performance directly to business outcomes like calls, form submissions, and revenue.

Expertise

  • GA4 implementation and custom reporting
  • Google Search Console analysis
  • Call tracking and conversion attribution
  • ROI analysis and performance forecasting
Natalie Brooks, Client Success Director

Natalie Brooks

Client Success Director

HubSpot Client Management Certified Project Management Professional (PMP)

Natalie is the bridge between our technical team and our clients. With 10 years of account management experience in digital marketing, including five years managing enterprise accounts at a national SEO agency, she ensures every client receives proactive communication, strategic guidance, and results that align with their business goals. She manages onboarding, quarterly strategy reviews, and day-to-day communication, translating complex SEO concepts into clear, actionable language that business owners understand. Her project management background ensures nothing falls through the cracks.

Expertise

  • Client relationship management
  • SEO project management and delivery
  • Quarterly strategy reviews and planning
  • Cross-functional team coordination
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Combined Years of Experience
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Industry Certifications
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In-House Specialists
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Outsourced or White-Labeled Services

Our Core Principles

Data Over Opinions

Every recommendation we make is backed by real data: search volumes, competitive analysis, click-through rates, and conversion metrics. We don't guess, and we never sell services you don't need.

Jacksonville First

We live here. We work here. We understand that marketing a law firm in San Marco is fundamentally different from marketing a medical practice in Ponte Vedra. That local knowledge is our competitive advantage.

Radical Transparency

You will never wonder what we're doing or why. Every client gets a custom dashboard, monthly strategy calls, and detailed reports that show exactly what was done, what changed, and what's planned next.

Long-Term Results

We don't do quick fixes or shortcuts. Every strategy we implement is designed to build sustainable, compounding search visibility. Our goal is to make your investment grow in value every single month.

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